PADI, your chosen PADI Dive Center/Resort or PADI Instructor, and KnowledgeDirectWEBTM believe that your privacy is critical, which is why we, collectively, have developed this privacy policy to explain our practices regarding the use and disclosure of information we may obtain from PADI eLearningTM student divers.

KnowledgeDirectWEB Web is the Learning Management System (LMS) in which PADI eLearning programs are based. KnowledgeDirectWEB was developed by Digitec Interactive, LLC.

Digitec Interactive, LLC is the company with which PADI has partnered to bring you PADI eLearning.

PADI is the Professional Association of Diving Instructors (aka PADI Americas, Inc.) and is the developer of the PADI Diver Training programs offered on PADI eLearning.

The PADI Dive Center/Resort (hereinafter "Facility") is the facility, and the PADI Instructor (hereinafter "Instructor") is the instructor, one of which you have selected to associate with while completing your PADI eLearning program.

Your personal information is your business, and we promise not to knowingly disclose this information to anyone without your consent. Our customers are important to us and we pledge to maintain your privacy while visiting our site. We will treat your personal data with the highest standards of safety, security and confidentiality. By accessing or using the PADI eLearning/KnowledgeDirectWEB Web site, you agree to the terms of the PADI eLearning Privacy Policy, as outlined below. If you do not agree to these terms, please do not access or use this site. PADI, KnowledgeDirectWEB and Digitec Interactive, LLC reserve the right to change the Online Privacy Policy from time to time at its sole discretion. Your use of this site will be subject to the most current version of the Online Privacy Policy at the time of such use.


When you register, your personal information is tracked in a database and is accessible to your chosen facility and its affiliated PADI Instructor, or your chosen Instructor, PADI and KnowledgeDirectWEB. In addition, your scores, completion data and other performance standards are collected. This data is also accessible to these same entities.

Your personal contact information is also used by PADI to send you the appropriate program completion materials and is used in the Quality Management process, in which you may be sent program evaluation forms.

Additionally, your personal contact information may be used by PADI to promote additional programs and training opportunities. Further, from time to time, this information may be provided to PADI member dive centers/resorts and industry partners for the purpose of promoting diving, dive training and dive-related products and services that PADI feels may be of interest to you. Also, your information may be provided to Project AWARE Foundation, diving's leading environmental organization, for the purpose of its providing marine environmental information and opportunities. If you do not wish to receive such information as described in this paragraph, you may go to , "Contact Us" to "Opt-out," at anytime.

The credit card transaction information (mailing address, credit card number, credit card expiration date and phone number) are processed on a secured site and are not accessible to your facility, instructor, or to Digitec Interactive LLC. This information is only accessible to PADI.

When you submit personal information on this site, you understand and agree that this information may be transferred across national boundaries and may be stored and processed in any of the countries in which PADI, Digitec Interactive, LLC and its affiliates and subsidiaries maintain offices, including without limitation, the United States. You also acknowledge that in certain countries or with respect to certain activities, the collection, transferring, storage and processing of your information may be undertaken by trusted vendors.


A cookie is small amount of data that is transferred to your browser by a Web server and can only be read by the server that gave it to you. It functions as your identification card, recording your passwords, purchases, and preferences. It cannot be executed as code or deliver viruses. Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. (For some Web pages that require an authorization, cookies are not optional. Users choosing not to accept cookies will probably not be able to access those pages and will preclude you from ordering or from maintaining an account on this Site.) While PADI eLearning/KnowledgeDirectWEB uses cookies to track your visit, our Web servers automatically log the IP/Internet address of your computer, this information does not identify you personally and you remain anonymous unless you have otherwise provided PADI/KnowledgeDirectWEB with personal information.


E-mail addresses are collected from those who communicate with PADI through PADI eLearning, the facility and KnowledgeDirectWEB, such as from site registration. Notwithstanding the information provided in other parts of this Privacy Policy, PADI will not share any information with third parties unless they have agreed to maintain the confidentiality, security, and integrity of the personal information they obtain from PADI. PADI may also share aggregate or summary information regarding its users with partners or third parties. These activities will be undertaken in accordance with governing laws and regulations and will not disclose individual information.


When you begin the checkout process within our site, we require that a secure connection between your computer and our server be established. To do this, we utilize a technology called Secure Socket Layers (SSL). SSL encrypts your personal credit information, including your credit card number, before it travels over the Internet. SSL technology is the industry standard for secure online transactions. Because we use SSL, registering on PADI eLearning/KnowledgeDirectWEB is just as safe as giving your credit card number over the phone. SSL is an advanced encryption technology that works with Netscape Navigator (version 2.0 or above), Microsoft Internet Explorer (version 3.0 or above) or AOL (version 3.0 or above). A secure connection is maintained until the checkout process is either completed or canceled. Although we use these industry-standard efforts to safeguard the confidentiality of your personally identifiable information, "perfect security" does not exist on the Internet.


Your privacy is very important to us. However, due to the existing legal and technical environment, we cannot ensure that your personally identifiable information will not be disclosed to third parties in ways not described in this policy. For example, we may be forced to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. Additionally, we can (and you authorize us to) disclose any information about you to private entities, law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate to address or resolve inquiries or problems.

In addition, PADI eLearning/KnowledgeDirectWEB allows the facility or Instructor to upload content to the site for viewing by PADI eLearning/KnowledgeDirectWEB users. We cannot be held accountable for files uploaded by third parties that result in software problems or the transmission of viruses.


By using our Site and when required, providing verifiable parental consent, you agree to the collection and use of the information you (and your child) provide to PADI, your chosen PADI Dive Center/ Resort, Digitec Interactive LLC and KnowledgeDirectWEB as described in this Privacy Policy statement. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it. As we implement new technology and introduce new services, we will update our Online Privacy Policy, so we encourage you to review it often.